Home >> Help
Help
Help with the college
For answers to questions about or help with admissions, registration, classes, schedules, and other issues not related to this website, please refer to the FAQs or contact our information center.
Help with this website
The site is best viewed using the most recent version of Internet Explorer, Firefox, Chrome or Safari with a screen setting of at least 800 X 600 pixels. Though we do not serve pop-up ads or pop-up windows on our site, in order to continue to external links from our site, you will need to disable any pop-up blocker software on your computer. You will need to have JavaScript enabled in your browser.
Some of our online learning systems may have other requirements. Please review our Internet course information for those requirements.
Our site index provides an indexed list of topics found on this website.
If you have a technical problem with myPHCC, FACTS.org, TIP, or WISE (web registration), or our online job application, please contact:
- myPHCC and all academic technology and e-learning issues - support portal
- PIN resets, WISE support and web registration - support portal
- FACTS.org - support portal
- TIP - tiphelp at phcc dot edu
- Online job application - scottj at phcc dot edu
Please contact the webmaster by email with comments, suggestions or to report any problems or errors that you may encounter, other than on the sites listed above. PHCC appreciates your comments and suggestions.
About the site
The PHCC.edu gateway website is produced by institutional technology. Comments and suggestions can be addressed to the PHCC webmaster by email.
Turning on JavaScript in your browser
Most pages on our site require that JavaScript be turned on and that pop-up blockers be disabled. If you have problems viewing external links, you probably have JavaScript turned off in your browser, or your browser doesnt support JavaScript. If your browser is listed below, it supports JavaScript. If you are not using one of these browsers, you should consider updating your browser. If you use one of these browsers but still cannot see JavaScript features, JavaScript may be turned off in your browser.
If you find that you have JavaScript enabled but are still not able to open new windows, you may have a pop-up blocker enabled.
To turn on JavaScript, follow the directions below:
- Firefox 8
- Microsoft Internet Explorer 8 (Windows)
- Microsoft Internet Explorer 7 (Windows)
- Microsoft Internet Explorer 5.x (Macintosh)
- Microsoft Internet Explorer 4.x (Macintosh)
Firefox 8 (Windows)
- Select Options from the Firefox tab in the upper left.
- Click Options in the dropdown.
- Click Content at the top of the dialog box.
- Check the box next to Enable JavaScript. Click the OK button.
Microsoft Internet Explorer 8 (Windows)
- Select Internet Options from the Tools menu on the upper right.
- Click the Security tab.
- Click Custom Level in Security Level for this Zone.
- Scroll down to Scripting, near the bottom of the list.
- Under Active Scripting, choose Enable.
- Click OK to leave Security Settings. Click OK to leave Internet Options.
- Click the Refresh button in the Address Bar at the top of your browser, or press F5.
Microsoft Internet Explorer 7 (Windows)
- Select Internet Options from the Tools menu.
- Click the Security tab.
- Click Custom Level in Security Level for this Zone.
- Scroll down to Scripting, near the bottom of the list.
- Under Active Scripting, choose Enable.
- Click OK to leave Security Settings. Click OK to leave Internet Options.
- Click the Refresh button in the Address Bar at the top of your browser, or press F5.
Microsoft Internet Explorer 5.x (Macintosh)
- Choose Preferences under the Edit menu.
- Click Web Content under Web Browser.
- In Active Content, check the box next to Enable scripting.
- In Java, click Enable Java. Click OK.
Microsoft Internet Explorer 4.x (Macintosh)
- Click the Preferences icon in the Toolbar.
- Click the Web Content icon under Web Browser.
- In Active Content, check the box next to Enable scripting. Click the OK button.
